Privacy Policy

Medical Knowledge Management Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information in light of our business in pharmaceutical marketing support and educational training. We comply with the Act on the Protection of Personal Information of Japan (revised in 2020 and effective as of April 1, 2022), related cabinet orders, regulations set by the Personal Information Protection Commission, and all applicable laws and guidelines. We have established the following Privacy Policy and ensure its proper implementation and continuous compliance.

1. Acquisition of Personal Information

The Company acquires personal information through lawful and fair means, including but not limited to:

• Information provided via inquiry forms, email, telephone, or business card exchange
• Information provided through seminar registrations, training programs, consulting services, and questionnaires
• Information automatically collected when using our website (e.g., cookies, access logs, IP addresses)

2. Types of Personal Information We Collect

The personal information we may collect includes:

• Name, organization, and job title
• Contact details (address, telephone number, email address, etc.)
• Professional information such as job responsibilities and work history (as required for training or consulting)
• Website browsing history, IP addresses, and other access data when using our website

3. Purpose of Use

The Company uses acquired personal information for the following purposes:

• Responding to inquiries and consultations
• Planning, operating, and managing seminars, training programs, and consulting services
• Providing, improving, and informing users about our services and content
• Performing contractual obligations, including billing and payment
• Conducting analysis to improve service quality and develop new services
• Complying with legal requirements or fulfilling statutory obligations

4. Retention Period

The Company retains personal information only for the period necessary to achieve the stated purposes of use.
If a specific retention period is required by law, information will be retained accordingly.
Upon expiration of the retention period, information will be promptly and securely deleted or destroyed.

5. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties without prior consent from the individual, except in the following cases:

• When required by law
• When necessary to protect the life, body, or property of a person and obtaining consent is difficult
• When particularly necessary to improve public health or promote the sound growth of children and obtaining consent is difficult
• When cooperation with government agencies or local authorities is required to fulfill legally mandated duties, and obtaining consent may impede such duties

6. Management and Protection of Personal Information

The Company implements appropriate security measures to prevent leakage, loss, or damage of personal information.
We also ensure that our employees and external contractors are thoroughly informed of the importance of personal information protection and that proper management is enforced.

7. Outsourcing the Handling of Personal Data

When outsourcing the handling of personal information to external contractors for business purposes, the Company carefully selects contractors based on established criteria and supervises them appropriately to ensure proper security management.

8. Overseas Transfer of Personal Information

The Company may transfer personal information outside Japan through the use of cloud services or similar systems.
In such cases, we take all necessary and appropriate measures in accordance with the Act on the Protection of Personal Information to ensure the protection of personal information in the destination country.

9. Use of Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance user convenience.
Cookies are small text files stored on a user’s browser when visiting a website.
We use cookies for the following purposes:

• Analyzing website usage
• Improving website functionality
• Enhancing user experience

Users may disable cookies in their browser settings; however, some website functions may not operate properly if cookies are rejected.

10. Requests for Disclosure, Correction, or Deletion of Personal Information

If an individual requests disclosure, correction, suspension of use, or deletion of their personal information, the Company will respond promptly in accordance with applicable laws.
Please contact the inquiry desk below for such requests.
We may require identification documents (e.g., a copy of a driver’s license or passport), and if the request is made by a representative, documentation verifying the representative’s authority will also be required.

11. Compliance and Continuous Improvement

The Company complies with all applicable laws and regulations related to personal information and continuously reviews and improves this Privacy Policy as necessary.

Contact for Personal Information Inquiries

Personal Information Protection Manager
Medical Knowledge Management Co., Ltd.
President: Kozo Nishimori
KDDI Annex Building 1F, No.27
2-3-3 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

Revision History

Established: May 17, 2025